Role & responsibilities
- Ensure timely and accurate invoicing to customers.
- Track incoming payments and match them to correct invoices.
- Communicate with departments about customer accounts, balances, and overdue payments.
- Address customer queries and concerns regarding invoices.
- Monitor credit limits and collaborate with Accounts Receivable Manager on credit issues.
- Maintain trackers for various provisions like doubtful debts, security deposits, etc.
- Prepare reports on accounts receivable aging and collection efforts.
- Ensure accurate posting of payments to the correct invoices and customer accounts.
- Create necessary accounting entries related to provisions, write-offs, and inter-company transactions.
- Train staff on accounts receivable procedures and collaborate with sales for outstanding collections.
- Review and verify monthly financial reports for accuracy.